Bitmain Antminer E9 Hashrate Showing ZERO


In this article, we’ll examine the Bitmain Antminer E9 hashrate reading as ZERO and discuss potential causes.

Issue Description

  • Real-time (RT) hashrate is 0 and average hashrate is 1.(average) hashrate is low.
Bitmain Antminer E9 Hashrate Showing ZERO
  • RT and average hashrate are both 0.
Bitmain Antminer E9 Hashrate Showing ZERO
  • Miner status shows no data
Bitmain Antminer E9 Hashrate Showing ZERO

Possible Causes and Troubleshooting Steps

1. ASIC Chips Or Hashboards Are Not Working as Expected.

a. Check if data cables are plugged tightly

b. Upgrade the latest firmware

2. Network Or Mining Pool Issue

a. Verify that the worker name and pool address are accurate.

b. Make sure there are no issues with the network.

3. Fan Issue

Check the kernel log and if you see “Fatal Error: Some Fans Lost or Low Fan Speed!”:

Bitmain Antminer E9 Hashrate Showing ZERO

Read Troubleshooting for Bitmain Antminer E9 Fans Problems to get more information.

Carefully inspect the fan cables, or use a working fan to test them.

4. Abnormal Temperature

Know the normal operating temperature range for your miner:

Bitmain Antminer E9 Normal Operating Temperature Range

The miner’s hashrate would show ZERO if the temperature exceeds the limit:

Bitmain Antminer E9 High-Temperature Alert and Protection

5. PSU Issue

The temperature display typically displays abnormally and the ASIC status typically displays all X (e.g. all 15)

swap out for a tested, well-known PSU.

6. Return the Miner for Repair

Send the miner back for repair if none of the aforementioned measures work to resolve the issue.

Please get in touch with us if you have any questions so we can help.

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